customer service
SECURE
SHOPPING AT SETWEAR.COM
SetWear
guarantees Complete Security when ordering online.
Rest assured that your privacy will not be compromised.
If
you have any questions about our privacy statement,
the practices of this site, or your dealings with
our Web site, you can contact us at:
Toll Free -
(877) SET-WEAR • Phone - (818) 340-0540 • Fax - (818) 340-6434
Email - Info@setwear.com • Mail to: 9027 Canoga Avenue, Unit K, Canoga Park, CA 91304 USA
Business
Hours: Monday through Friday, 8:00 a.m. to 5:00
p.m. (PST)
If
at any time you are not absolutely satisfied with our
products, please let us know.
We want you to be a SetWear
customer for life.
SETWEAR
WARRANTY:
All
SetWear® products are warranted against defects in material
or workmanship for 30 days from the date of purchase. This
warranty is only valid with original receipt of purchase
and is void if the product is altered in any way or if any
labels or tags have been removed. Damage due to misuse,
alteration to the product or negligence are not covered
under SetWear’s warranty.
Required
by law, please make sure that products returned for warranty
are washed.
HOW
TO MAKE YOUR WARRANTY CLAIM:The
fastest & easiest way to make a claim is to return
to the original dealer.
If you need to deal with SetWear® Products directly:Please
include the following information in your return package:
1.Contact customer service for a SetWear® Return Authorization
Number;
2. Your name, return address and telephone number;
3. A brief description of the problem and service you
are requesting;
4. A copy of the sales receipt.Reference
your assigned Return Authorization Number on the outside
of your package. Failure to do so may cause a delay in
processing your claim. WARNING! SetWear Gloves are not flame proof or fire retardant.
Do not expose to extreme abrasion, open flame or sparks
from grinding and welding.
For more information on SetWear warranty policy or general
information on our product, please contact SetWear Customer
Satisfaction Department. A representative will assist you
in identifying your SetWear product and determine the best
course of action for your warranty claim. Thank you.Business
Hours: Monday through Friday, 9:00 a.m. to 4:00 p.m. (PST)
Address: 9027 Canoga Avenue, Unit K, Canoga Park, CA 91304 USA
Phone: 1-877 738-9327
E-mail: info@setwear.com Web Page: www.SetWear.com
Returns: Contact the original dealer for the fastest & easiest
way.
If you need to return directly with SetWear® Products,
Contact Customer Service at 1.877.SETWEAR or info@setwear.com between 8:00am to 5:00pm (PST)
*Please
note: There may be a small re-stocking fee applied.
ORDERING FROM OUTSIDE THE UNITED STATES:
For our European Distributor, Click Here, or fa@lightequip.de
They are the Authorized SetWear® Products Distributor and can fulfill and/or set up “New Dealerships"
SHIPPING HOLIDAYS
SetWear’s Mail Order and its carriers will not be shipping or delivering on:
• New Year's Day
• Presidents' Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day
Additional UPS holidays include:
• Day after Thanksgiving - Only Air and Intl packages will be delivered
• New Year's Eve - Only Air and Intl packages will be delivered
Additional USPS holidays include:
• Martin Luther King, Jr. Day
• Columbus Day Veterans' Day
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